Legal — Brightoffers Pty Ltd
This page outlines the terms, consumer rights and legal notices applicable to Brightoffers' social media marketing services in Australia.
- Entity: Brightoffers Pty Ltd
- ABN: 51 123 456 789
- Address: 58 Collins Street, Melbourne VIC 3000
Legal framework & applicable law
These terms are governed by the laws of the Commonwealth of Australia and the State of Victoria where applicable. Brightoffers complies with the Competition and Consumer Act 2010 (Cth) including the Australian Consumer Law (ACL).
Any dispute arising under these terms will be subject to the exclusive jurisdiction of Australian courts, with attempts to resolve via internal dispute resolution first.
Key business details
- Trading name: Brightoffers
- Registered entity: Brightoffers Pty Ltd
- ABN: 51 123 456 789
- Support: Brightoffers@outlook.com
Consumer rights & refunds (Australia)
Under the ACL, consumers are entitled to guarantees including that services will be rendered with due care and skill, fit for a specified purpose and delivered within a reasonable time. These statutory guarantees cannot be excluded.
Refunds, replacements or remedies will be provided where there is a major failure or where a failure cannot be remedied within a reasonable time. For non-major failures, Brightoffers may offer remedies such as re-performance or partial refunds as appropriate.
How to request a remedy
Email Brightoffers@outlook.com with order details, nature of the issue, and preferred outcome. We will acknowledge within 2 business days.
Limitation of liability
Except for non-excludable rights under the ACL, Brightoffers' liability for loss or damage arising from our services is limited to the amount paid for the relevant services or to resupply of the services.
We are not liable for indirect, special or consequential loss, lost profits, or loss of data to the extent permitted by law.
Intellectual property
All creative materials, strategies and proprietary tools created by Brightoffers remain our intellectual property unless otherwise agreed in writing. Clients receive a licence to use deliverables for their business purposes once fees are paid.
Privacy & data handling
We collect and process personal information necessary to provide services. Our Privacy Policy (see link below) explains purposes, legal bases, retention and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Open Privacy Policy
Complaints & dispute resolution
If you have a complaint, please contact support at Brightoffers@outlook.com with details. We aim to resolve complaints promptly. If internal resolution is unsuccessful you may contact:
- Australian Competition & Consumer Commission (ACCC)
- State consumer protection agencies
- Small Business Commissioner (Victoria) for mediation assistance
This does not limit your rights under the ACL or other mandatory protections.
Office & legal contact
Brightoffers Pty Ltd58 Collins Street
Melbourne VIC 3000
Terms summary & common questions
Resources & notices
Team & verification
